Reporting Complaints & Concerns

Learning Support Services, Business Administration, Health & Emergency Services

Dean for Learning Support Services, Business Administration, Health & Emergency Services – Danielle Haskett; Teaching & Learning Center/Library, 541-440-4670, This email address is being protected from spambots. You need JavaScript enabled to view it.

Arts & Humanities, Social & Behavioral Sciences, STEM (Science, Technology, Engineering, & Mathematics)

Dean of Students– Marjan Coester; Student Center Building, 541-440-7749, This email address is being protected from spambots. You need JavaScript enabled to view it.

The Dean of Students will assist in connecting the student to the appropriate department chair/program coordinator.

For more information

Instructional Complaint Process

Student Complaint Documents & Forms

Learning Support Services, Business Administration, Health & Emergency Services

Dean for Learning Support Services, Business Administration, Health & Emergency Services – Danielle Haskett; Teaching & Learning Center/Library, 541-440-4670, This email address is being protected from spambots. You need JavaScript enabled to view it.

Arts & Humanities, Social & Behavioral Sciences, STEM (Science, Technology, Engineering, & Mathematics)

Dean of Students– Marjan Coester; Student Center Building, 541-440-7749, This email address is being protected from spambots. You need JavaScript enabled to view it.

The Dean of Students will assist in connecting the student to the appropriate department chair/program coordinator.

For more information

Instructional Complaint Process

Involving Employees 

ADA Coordinator/Director of Human Resources - Kelley Plueard; Library, 541-440-7690, This email address is being protected from spambots. You need JavaScript enabled to view it.

Involving Students 

Accessibility Services Coordinator - Les Rogers; Student Center, 541-440-7655, This email address is being protected from spambots. You need JavaScript enabled to view it.

UCC is committed to fostering an inclusive campus community. Towards that effort, we want to provide definitions and examples to understand how UCC looks at these terms. The term bias refers to a cultural preference towards or against something or someone. Stronger biases can lead to prejudice, which is a “pre-judgement” that can lead to negative views towards a person or group of people. When people act upon bias or prejudicial attitudes, this behavior is called discrimination. If you feel like you or someone at UCC has been affected by bias, prejudice, or discrimination, you can consider contacting one of the following people to talk about options and resources:

• For situations involving students, please contact the Director for Student Engagement/Dean of Students – Marjan Coester; Student Center Building, 541-440-7749, or This email address is being protected from spambots. You need JavaScript enabled to view it.
  
  
• For situations involving employees, please contact the Compliance Officer – Mary Flaherty; 541-440-7763 (Oregon Relay TTY: 711), or This email address is being protected from spambots. You need JavaScript enabled to view it.
  
  
• To seek counseling support for these events, please contact the UCC Wellness Counselor – Hanna Culbertson; Student Center Building, 541-440-7896, or This email address is being protected from spambots. You need JavaScript enabled to view it.
  
  
• If you are unsure who to speak with or would like to learn more about cultural diversity, please contact the Diversity, Equity, and Inclusion (DEI) Coordinator (Alex Jardon; 541-440-4713, or This email address is being protected from spambots. You need JavaScript enabled to view it.) or visit the page below:
  https://umpqua.edu/ideal-committee/resources

If you are concerned about a student's wellbeing, submit the Student of Concern form to the UCC Wellness Counselor by emailing the form to  This email address is being protected from spambots. You need JavaScript enabled to view it.. Alternatively, if you are a UCC faculty member, you can submit an SOC in AdvisorTrac.

Student of Concern Form

CARE Advocate

CARE Advocate and Peace at Home offer on and off campus support to survivors and victims of domestic violence, sexual assault, stalking and human trafficking. Support groups, a 24 hr crisis line, sexual assault response services, emergency services, and more.

The CARE Advocate has no mandatory reporting requirements. To talk to a confidential advocate at any time, call the crisis line at (541) 673-7867. To contact the on-campus CARE Advocate directly, email her at This email address is being protected from spambots. You need JavaScript enabled to view it. or call (541) 440-7688.

Student Mental Health

The Wellness Counselor provides brief personal counseling around personal issues interfering with academic success such as: anxiety, depression, grief, trauma, interpersonal concerns, stress management, life transitions etc. The Wellness Counselor services are confidential with the exception of mandatory reporting - child abuse, elder abuse, abuse to vulnerable populations, and threat of harm to self or others. To make an appointment, visit the Student Center Building, call 541-440-7896, or email This email address is being protected from spambots. You need JavaScript enabled to view it..

A form has been created specifically for COVID-19 concerns. Students and employees may use this form to report any COVID-19 complaints or concerns to the College.

Chief of Security - Scott Fray; Warehouse, 541-440-7794, This email address is being protected from spambots. You need JavaScript enabled to view it.

For more information

Anonymous Reporting

Security

Grants, Loans, Work Study

Director of Financial Aid - Michelle Bergmann; Student Center, 541-440-4620, This email address is being protected from spambots. You need JavaScript enabled to view it.

For more information

Financial Aid - Customer Service Form

Scholarships

Scholarship Coordinator - Honey McNamara; Student Center, 541-440-7674, This email address is being protected from spambots. You need JavaScript enabled to view it.

Student Accounts - Payments

Director of Accounting and Finance - Adrienne Kuykendall; Administration, 541-440-4636, This email address is being protected from spambots. You need JavaScript enabled to view it.

Involving Employees 

Director of Human Resources - Kelley Plueard; Library, 541-440-7690, This email address is being protected from spambots. You need JavaScript enabled to view it.

Anonymous Reporting

Involving Students - General Information

Dean of Students – Marjan Coester; Student Center Building, 541-440-7749, This email address is being protected from spambots. You need JavaScript enabled to view it.

Anonymous Reporting

For more information

Title IX - students/employees

Confidential Services

CARE Advocate and Peace at Home offer on and off campus support to survivors and victims of domestic violence, sexual assault, stalking and human trafficking. Support groups, a 24 hr crisis line, sexual assault response services, emergency services, and more.

The CARE Advocate has no mandatory reporting requirements. To talk to a confidential advocate at any time, call the crisis line at (541) 673-7867. To contact the on-campus CARE Advocate directly, email her at This email address is being protected from spambots. You need JavaScript enabled to view it. or call (541) 440-7688. 

Student Conduct

Director for Student Engagement/Dean of Students – Marjan Coester; Student Center Building, 541-440-7749, This email address is being protected from spambots. You need JavaScript enabled to view it.

For Employees 

Complete the Student Conduct Incident Report and email it to the Dean of Students.

For Students 

Students may use the Student Conduct Incident Report or the Anonymous Reporting form.

Anonymous Reporting form