Reporting Complaints & Concerns
Umpqua Community College wants to be a safe place for all students & employees. If you are experiencing an issue that isn’t contributing to your sense of safety and security, please let us know through one of the options provided below.
If this is an emergency
- Call 911 for law enforcement, medical, or hazard assistance from any campus phone.
- Call Umpqua Community College Safety & Security Office at 541-440-7777 (or x7777 from any campus phone)
Select your concern
Academic Grading
Art, Biology, Chemistry, History, Math, Physics, Speech, Writing, etc.
Assistant Vice President for Academic Services – Danielle Haskett; Del Blanchard Administration Building, 541-440-4670, This email address is being protected from spambots. You need JavaScript enabled to view it.
Automotive, Dental Assisting, Fire Science, Nursing, Welding, etc
Assistant Vice President for Academic Services – Danielle Haskett; Del Blanchard Administration Building, 541-440-4670, This email address is being protected from spambots. You need JavaScript enabled to view it.
For more information
Academic Instruction
Assistant Vice President for Academic Services – Danielle Haskett; Del Blanchard Administration Building, 541-440-4670, This email address is being protected from spambots. You need JavaScript enabled to view it.
For more information
Instructional Complaint Process
Accessibility
Accessibility Services Coordinator - Les Rogers; Student Center, 541-440-7746, This email address is being protected from spambots. You need JavaScript enabled to view it.
Crime & Security
Chief of Security - Brian Sanders; Warehouse, 541-440-7794, This email address is being protected from spambots. You need JavaScript enabled to view it.
For more information
Financial Aid
Grants, Loans, Work Study
Director of Financial Aid - Michelle Bergmann; Student Center, 541-440-4620, This email address is being protected from spambots. You need JavaScript enabled to view it.
For more information
Financial Aid - Customer Service Form
Scholarships
Scholarship Coordinator - Honey McNamara; Student Center, 541-440-7674, This email address is being protected from spambots. You need JavaScript enabled to view it.
Student Accounts - Payments
Accountant, Student Accounts - Linda Vellines; Student Center, 541-440-4630, This email address is being protected from spambots. You need JavaScript enabled to view it.
Online Courses
The UCCOnline office will attempt to help you resolve the issue if it is a minor technical issue or will elevate your request as necessary to reach a resolution. Our goal is to respond with the intended resolution within 24 hours Monday-Friday (excluding holidays).
Sexual Assault & Harassment (Title IX)
Involving Employees
Director of Human Resources - Kelly Plueard; Library, 541-440-7690, This email address is being protected from spambots. You need JavaScript enabled to view it.
Involving Students
Dean of Student Services - April Hamlin; Student Center, 541-440-7860, This email address is being protected from spambots. You need JavaScript enabled to view it.
For more information
Student Conduct & Mental Health
Student Conduct
Dean of Student Services - April Hamlin; Student Center, 541-440-7860, This email address is being protected from spambots. You need JavaScript enabled to view it.
For more information
Student Mental Health
Life Coach - Hanna Culbertson; Student Center, 541-440-7896, This email address is being protected from spambots. You need JavaScript enabled to view it.
For more information
If you still need help ...
The state of Oregon has established a complaint process through the Higher Education Coordinating Commission (HECC). If the student has exhausted all institutional resources available through their complaint process, then the student may contact the HECC to file a complaint.
Luis Juarez
Interim Community College Complaint Specialist
503-947-2430
This email address is being protected from spambots. You need JavaScript enabled to view it.
Higher Education Coordinating Commission
255 Capitol Street NE, Third Floor
Salem, OR 97310
503-378-5690
This email address is being protected from spambots. You need JavaScript enabled to view it.
Accreditation Information
Northwest Commission on Colleges and Universities
8060 165th Avenue NE
Redmond, WA 98052
425-558-4224
This email address is being protected from spambots. You need JavaScript enabled to view it.
www.nwccu.org